Refund and Returns Policy

At Séfaria, we strive to ensure that you are completely satisfied with your purchase. However, if you are not entirely happy with your order, we’re here to help.

Returns

You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unworn, unused, and in the same condition as when you received it.
• In the original packaging with all tags attached.
• Accompanied by proof of purchase (receipt or order confirmation).

Items that cannot be returned:

• Custom-made or personalized items.
• Sale or discounted items.

To initiate a return, please contact our customer service team at [insert email/contact info] with your order number and details of the item you wish to return.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7-10 business days, depending on your card issuer’s policies.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the item was faulty or incorrect.

Exchanges

We offer exchanges for items that are defective, damaged, or if you received the wrong product. To request an exchange, please email us at [insert email/contact info] with your order number and details of the issue.

Shipping

You will be responsible for paying your own shipping costs for returning your item unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure that your return is safely delivered.s and returns.

Need Help? If you have any questions regarding your return or refund, feel free to reach out to us at [email/contact info]. We’re here to assist you!